Repairs can be carried out on a number of devices ranging from Phaco handpieces, endoscopes and footswitches to electrosurgery cables, plate leads and fibrelights with a quote always being offered prior to chargeable work being undertaken.

Repair picture of cables and instruments Phaco group repairs

Initial evaluation of the repair is normally free, and then a quote is provided, so you lose nothing but the postage by sending us the broken item!

Restore your phaco handpiece to like-new condition. We refurbish models from Alcon, AMO, Allergan, Bausch & Lomb, Storz, Optikon, DORC, and more. Warranties against material defects and workmanship errors on repaired items.

Forceps tips can be straightened and insulation removed and recoated and the pots can be rebuilt.

Endoscope repair services

A team of around 30 employees runs the repair service for flexible and rigid endoscopes.

We guarantee:

High quality and reliability at fair prices

All endoscope owners and users are faced with a familiar issue: Whether it is the processing unit, image or insertion tube that is causing problems, repairs can often be an expensive undertaking.

Caution is therefore to be exercised when commissioning endoscope repairs, as poor workmanship or the use of incorrect replacement parts can quickly lead to a considerable hole in your pocket. Sensitive areas such as control systems or electronics in particular require extensive specialist expertise and the appropriate equipment – and this is where we come in. It is our pleasure to provide you with all the professional guidance you need when selecting replacement parts.

Service procedure:

Simply call us on 01202 581645 to arrange
the collection of your faulty endoscope.

Where required we may be able to provide you with a rental device.

You will receive a detailed, non-binding estimate/damage assessment.

Once your endoscope has been cleared for repair you will receive a job confirmation (incl. delivery date) from us

Your device will then be professionally repaired in the specialist workshop

Inspection protocol / Protocol of condition after repair

6-month warranty on endoscope repairs

Certified according to DIN EN ISO 13485 and EU Council Directive 93/42/EEC

Fibrelights, polishing, end changes, missing parts replaced to full replacement.

Bipolar scissors can be repaired or replaced.

Footswitches can be inspected and repairs can be carried out, or discounts offered on new replacement items.

Bipolar, monopolar diathermy cables can be assessed, repaired and replaced.

Footswitch repairs

Many other items can also be repaired.

Please contact us for more information.

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Unit 27, 865 Ringwood Road,
Bournemouth, Dorset.
BH11 8LL
Tel:+44(0) 1202 581645
Fax:+44(0) 1202 593824

e-mail: sales@grazedean.com

Registered in the UK 1368048